Table 2 Patient navigator activities across included studies for individuals with diabetes

Provide education (written or verbal)

^b

^b

^c

^b

^b

Schedule healthcare appointments

^b

^b

^b

^b

^b

^b

Attend patient appointments

^b

^c

^b

Facilitate healthcare referrals

^b

^b

^b

^b

Improve communication with HCP

^b

^b

^c

Provide information to HCP

^b

^b

Act as an interpreter

^c

^b

Support self-management

^b

^b

^b

^b

^b

Provide social and emotional support

^b

^b

^b

Help patients with goal setting

^b

^b

^c

^c

Link patients to social resources

^b

^c

^c

Link patients to billing/insurance personnel

^b

^b

Link patients to financial resources

^c

Liaise with employer to ensure health needs are met

Monitor attendance and follow-up after missed appointments

^c

^b

^b

^b

Other